Returns & Refund Policy

At Morgan Pins n Things, customer satisfaction is important to us. We want you to love your purchase.

Returns

Returns are accepted within 30 days of the delivery date.

To be eligible for a return:

• Items must be unused and in their original condition.

• Items must be returned in their original packaging whenever possible.

• Proof of purchase or your order number is required.

Customers are responsible for return shipping costs unless the item arrived damaged or an incorrect item was sent.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Include:

• Your order number

• A description of the issue

• Clear photos of the item and packaging

If the issue is confirmed, we will replace the item or issue a refund at no additional cost to you.

Refunds

Once your return has been received and inspected, you will be notified of the status of your refund.

Approved refunds will be issued to your original payment method. Depending on your financial institution, it may take several business days for the refund to appear in your account.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

• Clearance or final sale items

• Gift cards

• Personalized or custom-made products

Order Cancellations

If you need to cancel an order, please contact us as soon as possible. Orders that have already shipped cannot be canceled but may be eligible for return under this policy.

Contact Us

For questions regarding returns or refunds, please contact:

Morgan Pins n Things
Email: morganpinsnthings@gmail.com